Consumer Alerts – April 2025

2nd of April, 2025

Beware scam Apple email

The email impersonating Apple tells you that your account has been disabled for violating Apple's policy and that you must verify your Apple ID information to avoid your account being terminated.

It includes a link which leads to a phishing website designed to steal your personal and financial information.

Parcel scam texts

Always keep up to date with orders and parcels you are expecting delivery of after a spate of scam parcel delivery messages have been reported. A text impersonating Royal Mail states your parcel can't be delivered due to 'missing or damaged address information' and then provides a link to 'update your details' which leads to a phishing website.

Also beware of receiving a WhatsApp message from a compromised business account telling you that your delivery has ‘failed’ and includes a link to a copycat Evri website.

Beware scam DVLA email

The email impersonating the Driver and Vehicle Licensing Agency (DVLA) advises that your latest vehicle tax payment failed due to incorrect details. A link is provided to update your details or risk a fine of up to £1,000. It also claims that your details may be passed onto a debt collection agency.

Report scam emails by forwarding them to report@phishing.gov.uk.

Report scam texts by forwarding to 7726.

Contact the Trading Standards Service via the Citizens Advice Consumer Helpline on 0808 223 1133.